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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Machen

March 23, 2026

5  out of  5
rating by Cindy Machen
"I needed to verify someone’s insurance and got help within immediately!"
We responded:
"Thank you for working with our team!"
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Lisa Brown

March 19, 2026

5  out of  5
rating by Lisa Brown
"I have used this branch for a couple of years. They are always so friendly and helpful with any changes I need to make and everything. I highly recommend them!"
We responded:
"Thank you very much! We really appreciate your support and trust in our agency and team!"
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Sean Morton

March 16, 2026

5  out of  5
rating by Sean Morton
"Beth, Sabrina and all of the team in Daleville are amazing and always nice"
We responded:
"Thank you very much for your kind words. We really appreciate your trust in our agency and team."
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Angie Miller

March 13, 2026

5  out of  5
rating by Angie Miller
"I've been with this agent around 10 years. I've always been satisfied with their response and their friendliness. I spoke with Carrie and she went above and beyond to assist with adding my new truck. She was excited and enthusiatic and congratulated us. The people that work with State Farm are truly amazing. Thank you."
We responded:
"We cannot say thank you enough for trusting our team for a decade! We appreciate you!"
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Mark McBride

March 12, 2026

5  out of  5
rating by Mark McBride
"such an awesome agency and very personable; blessed to have them in our community and would urge folks to contact them for their insurance needs!!"
We responded:
"Thank you very much Mark your comments mean the world to us. We appreciate your kindness and trust in our team"
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Josh Brown

March 6, 2026

5  out of  5
rating by Josh Brown
"Sabrina and Kayla at the rail yard dawgs game were fantastic and helpful! Definitely give them your business!"
We responded:
"Thank you very much for your kind words! We love supporting our local community "
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Marc Mason

March 6, 2026

5  out of  5
rating by Marc Mason
"Great friendly agent. Really cares about the customers he services."
We responded:
"Thank you Marc this is what it’s all about. Truly caring for each customer."
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Kathryn Bishop

March 6, 2026

5  out of  5
rating by Kathryn Bishop
"I've had nothing but great customer service dealing with Sabrina and Carrie! And also Brent answering my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paul McClure

March 5, 2026

5  out of  5
rating by Paul McClure
"Great customer service, and quick to complete any task."
We responded:
"Thank you very much for sharing your experience we appreciate it"
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Jon LeGrande

February 26, 2026

5  out of  5
rating by Jon LeGrande
"Amazing Job all around."
We responded:
"Thank you very much for your trust in our team "
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Myers Family

February 25, 2026

5  out of  5
rating by Myers Family
"Kayla made this process so smooth. We saved money by switching to State Farm and we are very grateful!"
We responded:
"Thank you so much for trusting Kayla and our team! We are honored to serve you"
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America Auto Inc.

February 23, 2026

5  out of  5
rating by America Auto Inc.
"So fast and so great to deal with! Thank ya'll for your timely responses."
We responded:
"We appreciate working with your team! Thank you"
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Amber Stclair

February 16, 2026

5  out of  5
rating by Amber Stclair
"Trey was consistent in contacting me to provide a quote. I informed him I had insurance elsewhere and was not interested at the time, and he understood. I called back a few days later to just see what they would quote, and he saved me SO much money on insurance, as well as some family members. I ended up switching, and have zero regrets. customer service of this team is also top tier!"
We responded:
"Thank you so much for trusting our team!!! It is our pleasure to service you. Thank you for referring us to your family members as well that means a lot !"
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Dana Howell

February 16, 2026

5  out of  5
rating by Dana Howell
"Great agent to work with, very helpful knowledgeable, was able to save us $$$$ on home and auto insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brooks Musselman

February 13, 2026

5  out of  5
rating by Brooks Musselman
"Brent Hershey - State Farm Insurance Agency is phenomenal. We have been with Brent for many years. Always a great experience with fantastic customer service and available products. Staff members Trey, Beth, and Kerri are very professional and personable. They take time with you to understand your individual/family financial and insurance needs. They are thorough in explaining their products and don't make you feel pressured. They truly treat you like you're family. Thank you to all members of the Brent Hershey - State Farm Insurance Agency Team!"
We responded:
"What an amazing review! We greatly appreciate your trust in our agency through the years. Customers like you and your family make this job worth it!"
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Sheila Feltis

February 6, 2026

5  out of  5
rating by Sheila Feltis
"Beth has been so helpful and pleasant to work with. I just called to get a quote and ended up moving our car, homeowners & business to Brent Hershey’s office. What a great group of employees he has!!!"
We responded:
"Thank you for trusting our team and allowing us the opportunity to assist your personal insurance and business needs"
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Elisha Donahue

January 30, 2026

5  out of  5
rating by Elisha Donahue
"State Farm is the best!!"
We responded:
"We agree especially the Brent Hershey Team! Thank you for trusting us"
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Jordan Williams

January 29, 2026

1  out of  5
rating by Jordan Williams
"I previously have used State Farm for my insurance, but am not a current customer. In November of 2025, I received calls/voicemails from this office for several consecutive days asking if they could provide me with an updated auto quote. Due to the extremely high frequency of the calls and no need for a quote, I blocked the number. Today, I saw that since blocking this office’s number I have received THIRTY more voicemails from 12/1/2025-1/28/2026… 30 voicemails in roughly 40 business days. I would not work with this office if they were offering me insurance for free. Please stop calling me… this is beyond unacceptable."
We responded:
"Jordan, we appreciate you taking the time to share your feedback. Our team is persistent—because when we truly believe we can help someone, we take that responsibility seriously and don’t treat it casually. That said, at any point a single answered call or brief message asking us to stop would have immediately removed you from our outreach list. We’re always happy to respect that, no questions asked. Many of our customers actually choose us because we follow through, stay engaged, and don’t disappear when things get inconvenient. If someone ever needs us in a claim or tough moment, that same persistence suddenly matters a lot. We’ve now made sure your number is fully removed. We wish you the best moving forward and appreciate the chance to clarify."
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Travis Smith

January 16, 2026

5  out of  5
rating by Travis Smith
"Fantastic pricing and customer service"
We responded:
"We appreciate your trust of our agency and team through the years!"
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Zack Barrett

January 16, 2026

5  out of  5
rating by Zack Barrett
"State Farm is customer friendly."
We responded:
"Thank you so much Zack for your positive review"
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April Steptoe

January 15, 2026

5  out of  5
rating by April Steptoe
"Kayla was awesome and helping me! Thank you for your patience with me!!"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Greg Hartless

January 7, 2026

5  out of  5
rating by Greg Hartless
"Very knowledge and thorough."
We responded:
"Thank you very much for trusting our team! We appreciate the opportunity to serve you"
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Heather Stafford

December 31, 2025

5  out of  5
rating by Heather Stafford
"Sabrina has been so helpful with all of our questions about adding a teen to a policy! She is knowledgeable and made this easy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Richard Bierce jr

December 22, 2025

5  out of  5
rating by Richard Bierce jr
"Kayla was patient and very helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laura Petrauskas

December 17, 2025

5  out of  5
rating by Laura Petrauskas
"Trey and Beth were super helpful in helping me get insurance for my daughter at a much lower rate than I had been quoted from another company. Looking forward to working with both of them in the future!"
We responded:
"Thank you so much for reaching out to our team. We are so glad that we were able to assist your family and we look forward to our continuous relationship into the future."