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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Palmer

May 7, 2026

5  out of  5
rating by Jack Palmer
"Great customer service!"
We responded:
"Thanks so much for the 5 stars"
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Jeff Wylde

May 7, 2026

5  out of  5
rating by Jeff Wylde
"Working with claims adjusters requires a special language that Nicole at Brent Hershey State Farm is fluent in. She stepped in between me and the claims adjuster as my advocate and got things done."
We responded:
"Thanks so much for trusting our team throughout this process. I know it wasn’t always easy but we appreciate you allowing our team to work through the claim process with you. "
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Jeffery Hushour

May 4, 2026

5  out of  5
rating by Jeffery Hushour
"We worked closely with Kayla throughout this entire process after receiving notice of a significant rate increase on our auto insurance with Erie. We had also previously experienced a large increase on our homeowners insurance, so we decided it was time to shop around. After comparing options, we landed with Brent and his team — and we are very glad we did. Kayla did an outstanding job keeping me informed every step of the way and was able to help secure lower rates on both our homeowners and auto policies. She was always professional, positive, responsive, and provided excellent customer service throughout the entire process. Kayla is truly an asset to the Hershey Agency, and we appreciate all of her help. Jeff and Jenni Hushour"
We responded:
"Thank you very much for trusting our team and sharing your experience. We are excited to be working alongside your family!"
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Fishsail Fishsail

April 30, 2026

5  out of  5
rating by Fishsail Fishsail
"Service and price are excellent!! Very happy with State Farm!!"
We responded:
"We appreciate your trust in our agency and team! Thank you for your business "
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Michael Moran

April 29, 2026

5  out of  5
rating by Michael Moran
"I wanted to write a review here. My family and I were at the Ridge Yak game over the weekend. And our child had their face painted by a very pleasant woman named Tawny. She was absolutely amazing and patient with our hyper child. Would love to go back to again for more face painting at any upcoming events! Thank you!"
We responded:
"Thank you Michael for stopping by and visiting we love to show up for families at our local events. We appreciate your kind words"
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Nichole Yager

April 23, 2026

5  out of  5
rating by Nichole Yager
"Brent Hershey-State Farm Office. I had such a great experience working with Kayla. From the very beginning, she was patient, informative, and incredibly easy to talk to. She made sure I understood my options and never made me feel rushed or overwhelmed. It’s clear she truly wants the best for her clients. Highly recommend!"
We responded:
"Thank you very much for your kind words about Kayla. We couldn’t agree more she is truly a rock star "
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Zach Mundy

April 21, 2026

5  out of  5
rating by Zach Mundy
"Absolutely amazing customer service made the whole process so easy! 10/10"
We responded:
"Thank you for trusting us. We appreciate you"
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B Frame

April 16, 2026

5  out of  5
rating by B Frame
"We love this agency and all of their people!"
We responded:
"Thank you very much. We appreciate you all very much and are thankful that you have chosen to trust our agency."
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John Feltis

April 10, 2026

5  out of  5
rating by John Feltis
"Fast and accurate service every time! I needed an updated COI, it’s on the way. Thanks."
We responded:
"Thank you for taking the time to leave us this great review. We appreciate your trust in our agency and allowing us to help you personally and in your business."
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Kevin M

April 10, 2026

5  out of  5
rating by Kevin M
"Trey was very helpful"
We responded:
"Thank you for trusting Trey and our team"
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Cindy Machen

March 23, 2026

5  out of  5
rating by Cindy Machen
"I needed to verify someone’s insurance and got help within immediately!"
We responded:
"Thank you for working with our team!"
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Lisa Brown

March 19, 2026

5  out of  5
rating by Lisa Brown
"I have used this branch for a couple of years. They are always so friendly and helpful with any changes I need to make and everything. I highly recommend them!"
We responded:
"Thank you very much! We really appreciate your support and trust in our agency and team!"
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Sean Morton

March 16, 2026

5  out of  5
rating by Sean Morton
"Beth, Sabrina and all of the team in Daleville are amazing and always nice"
We responded:
"Thank you very much for your kind words. We really appreciate your trust in our agency and team."
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Angie Miller

March 13, 2026

5  out of  5
rating by Angie Miller
"I've been with this agent around 10 years. I've always been satisfied with their response and their friendliness. I spoke with Carrie and she went above and beyond to assist with adding my new truck. She was excited and enthusiatic and congratulated us. The people that work with State Farm are truly amazing. Thank you."
We responded:
"We cannot say thank you enough for trusting our team for a decade! We appreciate you!"
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Mark McBride

March 12, 2026

5  out of  5
rating by Mark McBride
"such an awesome agency and very personable; blessed to have them in our community and would urge folks to contact them for their insurance needs!!"
We responded:
"Thank you very much Mark your comments mean the world to us. We appreciate your kindness and trust in our team"
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Josh Brown

March 6, 2026

5  out of  5
rating by Josh Brown
"Sabrina and Kayla at the rail yard dawgs game were fantastic and helpful! Definitely give them your business!"
We responded:
"Thank you very much for your kind words! We love supporting our local community "
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Marc Mason

March 6, 2026

5  out of  5
rating by Marc Mason
"Great friendly agent. Really cares about the customers he services."
We responded:
"Thank you Marc this is what it’s all about. Truly caring for each customer."
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Kathryn Bishop

March 6, 2026

5  out of  5
rating by Kathryn Bishop
"I've had nothing but great customer service dealing with Sabrina and Carrie! And also Brent answering my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paul McClure

March 5, 2026

5  out of  5
rating by Paul McClure
"Great customer service, and quick to complete any task."
We responded:
"Thank you very much for sharing your experience we appreciate it"
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Jon LeGrande

February 26, 2026

5  out of  5
rating by Jon LeGrande
"Amazing Job all around."
We responded:
"Thank you very much for your trust in our team "
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Myers Family

February 25, 2026

5  out of  5
rating by Myers Family
"Kayla made this process so smooth. We saved money by switching to State Farm and we are very grateful!"
We responded:
"Thank you so much for trusting Kayla and our team! We are honored to serve you"
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America Auto Inc.

February 23, 2026

5  out of  5
rating by America Auto Inc.
"So fast and so great to deal with! Thank ya'll for your timely responses."
We responded:
"We appreciate working with your team! Thank you"
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Amber Stclair

February 16, 2026

5  out of  5
rating by Amber Stclair
"Trey was consistent in contacting me to provide a quote. I informed him I had insurance elsewhere and was not interested at the time, and he understood. I called back a few days later to just see what they would quote, and he saved me SO much money on insurance, as well as some family members. I ended up switching, and have zero regrets. customer service of this team is also top tier!"
We responded:
"Thank you so much for trusting our team!!! It is our pleasure to service you. Thank you for referring us to your family members as well that means a lot !"
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Dana Howell

February 16, 2026

5  out of  5
rating by Dana Howell
"Great agent to work with, very helpful knowledgeable, was able to save us $$$$ on home and auto insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brooks Musselman

February 13, 2026

5  out of  5
rating by Brooks Musselman
"Brent Hershey - State Farm Insurance Agency is phenomenal. We have been with Brent for many years. Always a great experience with fantastic customer service and available products. Staff members Trey, Beth, and Kerri are very professional and personable. They take time with you to understand your individual/family financial and insurance needs. They are thorough in explaining their products and don't make you feel pressured. They truly treat you like you're family. Thank you to all members of the Brent Hershey - State Farm Insurance Agency Team!"
We responded:
"What an amazing review! We greatly appreciate your trust in our agency through the years. Customers like you and your family make this job worth it!"