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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janie Morton

March 17, 2025

5  out of  5
rating by Janie Morton
"Brent and his team are absolutely amazing! Quick to respond and so easy to deal with. They will walk you through everything so you know exactly what they are doing for you in their policy’s. I would highly highly recommend them to anyone needing good coverage and the home style feel of that good old fashioned customer service 🎉"
We responded:
"Thank you so much for your kind words and trusting us with your families insurance needs. It is our pleasure to take care of each customer as if they were family."
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Tammie Redman

March 13, 2025

5  out of  5
rating by Tammie Redman
"I walked in and got a quote!! I got discounts and I won!!"
We responded:
"This is awesome I think we are the true winners to have you as a customer! Thank you for trusting us with your insurance needs."
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Kriste Pettway

March 7, 2025

5  out of  5
rating by Kriste Pettway
"Great team … Brent is an owner with a giving heart for not only his clients, but for his community and people in general. Had a great experience with Carrie and all the help she was to me when we had a claim! She even helped with my lack of knowledge on how to get documents to her!"
We responded:
"Thank you very much for taking time to leave this kind review. We truly try to separate ourselves from the pack in this way."
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Guy Smiley

March 1, 2025

5  out of  5
rating by Guy Smiley
"Riley and Kinsley are awesome. Give them a raise!"
We responded:
"Love this thank you for sharing they definitely to a great job for our team "
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Travis Carter

March 1, 2025

5  out of  5
rating by Travis Carter
"Thank you for doing this!"
We responded:
"We love supporting our local community "
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Melissa Stump

February 28, 2025

5  out of  5
rating by Melissa Stump
"Really friendly ladies"
We responded:
"Thank you for sharing your 5 star experience with our team"
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Donna Cox

February 28, 2025

5  out of  5
rating by Donna Cox
"John went above and beyond to help quote new policies for my family. They end result was better coverage for a smaller premium! Thanks!"
We responded:
"Thank you for giving us the opportunity and trusting us with your families insurance needs! We look forward to serving you"
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Micki Patrick

February 26, 2025

5  out of  5
rating by Micki Patrick
"Very friendly and accommodating. My insurance was a bit complicated and Beth was very patient and helpful."
We responded:
"Thank you for sharing your experience. We appreciate the opportunity to support you through the complications and nuances of insurance. Thank you for the 5 stars"
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may zin

February 26, 2025

5  out of  5
rating by may zin
"I met with Natalie, and she provided great service with a quick response time. I really appreciate her."
We responded:
"Thank you very much for trusting our team to assist you. We appreciate your kind words"
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Zack Barrett

February 17, 2025

5  out of  5
rating by Zack Barrett
"State Farm is customer friendly."
We responded:
"Thank you so much Zack for your positive review"
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Sherry Mertz

February 14, 2025

5  out of  5
rating by Sherry Mertz
"Very pleasant to deal with. Provided information quickly. THANK YOU!"
We responded:
"Thank you for sharing your experience with our team. We are pleased we were able to provide you a 5 Star experience "
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kylee hsu

February 8, 2025

5  out of  5
rating by kylee hsu
"Brent Hersey is amazing!"
We responded:
"We love 5 stars"
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Kenneth Dooley

February 8, 2025

5  out of  5
rating by Kenneth Dooley
"Great insurance agent and does so much for the community! From autograph signings for the Railyard Dawgs to Santa photos. Wonderful agent and great humanitarian."
We responded:
"Thank you so much for sharing your experience with our team . It truly is a pleasure to support such a great community in so many ways"
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Sheldon Philp

February 7, 2025

5  out of  5
rating by Sheldon Philp
"Always finding me good deals ! Been with Brent since I started driving! Great team and great people :)"
We responded:
"Thank you we appreciate your trust from the very beginning!"
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Teresa Joynes

February 7, 2025

5  out of  5
rating by Teresa Joynes
"Sabrina is amazing! She answered every question I asked no matter how small and didn't hesitate to explain everything to me. Thank you so much! Do yourself a favor and call them for a quote."
We responded:
"Thank you so much for trusting us with your insurance needs. Our team is so excited to have you on board and to take care of you."
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Becca Taylor

January 30, 2025

5  out of  5
rating by Becca Taylor
"We had damage from Hurricane Helene in September of 2024. It took a few months and a re-opening of the claim and several contractors to come out with estimates- but I have to say Statefarm is doing right by us and paying for the damages done- 100%. It takes perseverance, patience, and prayer for sure along with good people to work along side you like Account Manager John Yancey. He is seriously on the ball with listening, great communication, keeping up with what's going on, also giving referrals. I greatly appreciated all the help John was through the entire process! He was a pleasure to work with and he truly cares about what is going on. Thanks John for all your help and getting this done for us! Thanks Brent for helping us out in a tough time."
We responded:
"We are so sorry that you have had to deal with this claim. However we are grateful that we have been able to be there to assist you along this journey. It truly is a pleasure to assist clients just like yourself. We appreciate your trust in our team and agency."
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Teresina Musselman

January 23, 2025

5  out of  5
rating by Teresina Musselman
"As always excellent customer service. For any insurance need look no further! Brent and his team are the best. This morning, Beth called with updates on my insurance, just an example of a perk of belonging to the Brent Hershey State Farm family. Beth thank you for always being so cheerful and knowledgeable."
We responded:
"Thank you Teresina we are Blessed to serve your family!"
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Morgan Boston

January 23, 2025

5  out of  5
rating by Morgan Boston
"Natalie is fabulous! She made the process of switching insurance seamless, made sure I got the best coverage, and helped me save money!"
We responded:
"We are excited you have chosen to trust our agency with your insurance needs."
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Jessica E. Morales

January 22, 2025

5  out of  5
rating by Jessica E. Morales
"Brent and his team are ACTIVE in the Daleville community! They also CARE deeply for their customers — so much so, that they were among the first to welcome us into town and they even gifted us diapers after I delivered a baby shortly thereafter. 🥹 Our agent, John, knows us by name and helped us save a lot of money on our monthly premium. We know we’re in GOOD hands with this team. They truly are the BEST neighbors!"
We responded:
"Thank you so much for your kind words and glowing recommendation. We are truly blessed that you chose our agency to work with and look forward to a long relationship. Thank you for the five stars."
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Dustin Powers

January 18, 2025

5  out of  5
rating by Dustin Powers
"Wonderful autograph session!!! Thanks!"
We responded:
"We appreciate your support thank you"
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Stuart Jones

January 18, 2025

5  out of  5
rating by Stuart Jones
"Great people."
We responded:
"Thank you for sharing we appreciate the kind words"
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Chasity Nichols

January 16, 2025

5  out of  5
rating by Chasity Nichols
"State Farm provided excellent coverage while I had them. The office with Brent Hershey is professional and courteous."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Skylar shanks

January 15, 2025

5  out of  5
rating by Skylar shanks
"Sabrina was super nice and very helpful in our process from my crash, 10/10 would love to work with Sabrina again"
We responded:
"So glad we were able assist you through this tough time. Thank you for trusting our agency with your insurance needs."
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Ashley Whitson

January 10, 2025

5  out of  5
rating by Ashley Whitson
"I always receive personal assistance. They know me and care about my family and insurance coverage."
We responded:
"We are so grateful that your family trust our team with your insurance needs! It is our pleasure to serve you"
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Mercedes Riley

January 7, 2025

5  out of  5
rating by Mercedes Riley
"Natalie was the best very sweet lady and helped me get life insurance for my baby and car insurance for myself. She truly helped with getting my price down that I previously paid at another insurance company. I really appreciate her and State Farm."
We responded:
"Thank you so much we are excited to be able to protect not only your car but also your little one through life insurance. Thank you for trusting our team. We look forward to serving you."